"Knowledge is of two kinds: We know a subject ourselves, or we know where we can find information on it." ~ Samuel Johnson (1709-1784) Informal Communication Networks written by Cynthia Oelkers In business textbooks, communication networks are drawn very neatly in flow charts: Communication should flow from bosses down to employees … [Read more...] about Communication Moments
Most of us stare at a computer screen all day. A 2-D world that strains the eyes and overstimulates the brain. And, our presentations tend to be the same... 2-D slides. Our eyes are tired. The audience's eyes are tired. So, how can you break through? Use a prop. Find something relevant to your talk and bring in that ACTUAL thing. … [Read more...] about The (Business) World is Flat
Sometimes, when I come across someone who has low likeability, it is because they have flat affect. In other words, they are not visually expressive. Expressiveness is a personality trait. High expressives enjoy showing their emotions: happiness, disgust, anger, excitement, sadness... They don't mind using their emotions to influence others, … [Read more...] about Who’s got a good poker face?